Learning several foreign languages. Is it possible to effectively learn two foreign languages at the same time? Language in three months
Many people are interested in whether it is possible to study two languages at the same time, how to devote equal amounts of time to two languages, and how to avoid confusion?
Today we will try to figure out how to learn languages, how to organize incoming knowledge, and in general, whether it’s worth doing all this.
As you know, polyglots are in demand people. There will always be a job for a person who knows several languages. Another thing is how to master several languages at once. The most common option is to refresh your knowledge of the first foreign language you studied at school by adding a second language to it. It can be + , English + , English + , English + Hebrew, English + . It is better if these are languages of different groups that will not mix during parallel study. However, everything is individual, because each of us perceives foreign languages differently.
Many people are afraid to take on two languages, explaining that they will not master either of them. This is not true, because this does not happen in universities when a student enters a specialty that allows him to master two languages. Another thing is that a student can master languages faster than in higher education. educational institution, enrolling in courses and doing exclusively what he needs, without paying attention to other subjects.
When learning two languages, it is necessary to clearly divide the time devoted to each language. The types of activities must also match. That is, if you are studying grammar, pay attention to Present Simple in the first and second languages, focus on comparison, use of vocabulary, construction of sentences, highlighting the main features. Memorize words that are unique to one language, and vice versa, mark vocabulary that can be very similar in all languages.
At the initial stages, do not try to master everything at once. To begin with, have a good understanding of the basics of reading and writing, master basic vocabulary that can be useful in any situation, memorize phrases, and start speaking from the first lessons. In fact, speaking along with some basic rules and a little vocabulary works wonders. It’s worse when, having a huge vocabulary and knowing all the grammar, a person cannot utter a word for fear of being misunderstood, for fear of not understanding the answer, or because of embarrassment.
To acquire knowledge, watch films in the two languages you are learning, first in one, then in the other. In this case, you will be able to conclude which vocabulary you remember faster, what you will have to work with and what aspects to pay attention to. Don't forget to read. Reading is the only way to expand lexicon by learning something new. Practice according to professional textbooks, they are all very similar to each other, however, the sets of exercises presented in them immediately cover all areas: grammar, phonetics, reading, writing, speaking. Thus, by studying one textbook at a time, you can move forward quite quickly.
Many argue that knowing two foreign languages perfect is impossible. However, you can know the basics, you can be able to read and understand, watch TV shows, travel, learn about people’s cultures and communicate on various topics. Isn't this enough? Nowadays, when other foreign languages are entering the arena, one should think about the need to learn a second language. Are you ready to take part in a language marathon?
Learning two languages at the same time is not an easy task, because even one requires a lot of time and effort. If you dare to study two languages in parallel, get ready for real challenges. It will probably take you to learn languages most free time, you will get confused in languages and learn not only them, but also ways to switch between them.
Despite all the difficulties, simultaneously learning two or more foreign languages has a number of undeniable advantages. Your brain will become more flexible due to the need to switch between languages and learn a large number of information. You will develop the skill of learning languages so that mastering subsequent ones will be easier and faster, and your chances of becoming a polyglot will increase. You will learn how to organize your time as efficiently as possible.
Olga Fomina, academic directorforeign language schools VKS‑Globus: “Those who learn several languages quickly develop flexibility of mind. Our students notice that they are thinking in English, and in the next lesson the same thoughts are easily transformed into Italian.”
Anna Popova, Center for Foreign Languages Expert: “You decide to start learning several languages at the same time - prepare for the fact that at first you will be slow and difficult to switch between languages. When studying two foreign languages, you always have to keep in mind the third, native language!
To make learning two or more foreign languages easier, here are some tips:
When learning two similar languages, confusion cannot be avoided. Therefore, it is better to choose languages to study at the same time different languages y groups, and even better - different families.
If you are already learning English, consider Finnish or Chinese languages.
“It is best to learn languages from different language groups, because closely related languages are often mixed and confusion arises in the mind. Another plus is the difference in the cultural component, which will make learning more exciting. For me, the best combination looks like this – one European language and one Asian,” Olga Fomina, academic director of the VKS-Globus School of Foreign Languages.
This is not a strict rule; if you are closer to the Indo-European family of languages, do not refuse to study English and German or French at the same time.
Before you start homework or go to a lesson, listen to a short audio or watch a video in the language you are going to work with - this will tune you into the right wave.
Draw parallels between languages
If you decide to learn similar languages, turn it into an advantage.
Try yourself or ask your teacher to draw parallels between languages, find similar words, and compare grammatical structures. The knowledge that comes to us through analysis is better absorbed and remains in memory longer.
Try going through the same topics in both languages at the same time
The well-known psychology effect of “set fixation” will help you. It lies in the fact that the things you think about now affect your thoughts in the future. For example, when you learn the word “dog” in English, an image of a dog appears in your mind, which is transferred to the same word in French – “chien”. Thanks to this effect, a word in a second language will be remembered faster and will remain in memory for a long time.
Don't schedule classes in different languages on the same day.
Dedicate 3 days a week to one language, the remaining 3 to another and set aside 1 day for a day off or entertainment in a foreign language - watching a film in the original language with subtitles. It is better to alternate languages by day, rather than dedicating half the week to one language and half to another.
Dedicate at least an hour a day to languages. Design each lesson in such a way that it includes several sections: for example, one day - studying vocabulary and speaking, the second - grammar and reading.
Don't start learning languages from scratch at the same time
If you are learning two foreign languages from scratch, start learning the second one a month or two later than the first. Give yourself the opportunity to get used to new material, do not overload your brain to the limit. In the gym, the trainer will not advise you to lift a 100-kilogram barbell in the first workout, so intellectual loads should be dosed!
“Learning two languages from scratch, in my opinion, can quickly become demotivating. It’s much more interesting to advance with a difference of at least half a level,” Olga Fomina, Academic Director of the VKS-Globus School of Foreign Languages.
Learn one foreign language using another
This method is suitable if you confidently know one of the languages at an intermediate level: for example, you can explain the concept in your own words in this foreign language.
You learn a language from scratch with the help of something you already know, thereby repeating a known language and not turning to your native language at all. For example, if you are learning English and Chinese and are better at the former, try writing a phrase in English and then translating it into Chinese. This type of language learning will teach you to “think” in both languages.
This is how you can study foreign languages textbooks, foreign language explanatory dictionaries, watch films and videos in one language with subtitles in another, study a language abroad or with a native teacher of one language and a specialist in another.
Learn a language from scratch with a teacher!
You can continue to learn a language or maintain it at the same level on your own, but it’s better to start learning from scratch with a teacher. Ideally, you should find a teacher who is fluent in the languages you want to learn. This way, he will be able to better explain the similarities and differences between languages and choose a methodology for learning two languages at the same time.
Have you tried to learn two foreign languages at the same time? Share your experience in the comments.
7. You can learn a foreign language quickly using some secret tricks.
Unfortunately no. Language is much more than just grammar, syntax and vocabulary. Language consists of phrases and expressions, proverbs and so on. It's impossible to learn a language quickly if you don't have it all in your head. Although it can be said that some language learning methods are more effective than others. But just because we say “effective” does not mean objectively better. Although sometimes the method becomes so subjectively the best for everyone that it can safely be considered effective
6. There is no need to learn other foreign languages except English, because everyone speaks English.
It is estimated that about 1 billion people in the world speak at least some English. But the world’s population is at least six times larger! If you have been to China or other similar countries, then you should know how easy it is to find someone there who knows English.
5. You need to learn a foreign language until you master it to a significant extent, and only then move on to using it.
I've heard similar funny stories about masterful language acquisition. But seriously: why do you need this? Once you have learned to speak a foreign language, that is enough. Learn a foreign language until you can talk about the weather and ask where the toilet is, and immediately move on to it active use. As you communicate, you will become more and more proficient in the language, even if you are not actively studying it, but simply using it as a means of communication.
4. All languages in the world are equally complex.
Tricky question. First of all, it seems obvious that some languages are more similar to each other (English and French), than others ( German and Thai), so some languages are relatively easier for us to learn if these languages are related to our language. But let's not think about it. Let's look at this from an alien's point of view. Imagine the situation: a bunch of cloned Martians arrived on Earth, and each of them chose one language and began to study it. This would have been the end of their study of “earthly” languages. Now, this seems too counterintuitive to me. Let's look at the following two extremes: Riau Indonesian and Russian. In the Russian language there are declensions of nouns, conjugations of verbs, gender of nouns and numerals, tenses of verbs, and so on. In riau there are no inflections or tones, almost no tense indicators, no genders of nouns and numerals. Now, which of these languages do you think is easier for a Martian to learn?
3. Don't learn Japanese or Chinese because they are extremely difficult languages.
When we have dealt with the idea that “all languages are equally difficult,” the statement still sometimes remains. In Chinese and Japanese writing systems are made up of hieroglyphs that require you to memorize in order to learn how to write words. But it's actually not that difficult. The point is that you don't have to learn them all to be able to communicate. Neither Chinese nor Japanese have genders for nouns. These languages have strict verb conjugation. Spoken Chinese (Mandarin) is quite easy compared to some other languages (the tones are not that difficult). For example, to say “I will go to school tomorrow” in Chinese, you simply have to use the following words: “I, tomorrow, go, place to study.” What could be simpler?
As for writing, for example, even in English language There are no strict rules for writing words, so you have to memorize them. An example comes to mind with the word “Ghoti”, which is pronounced like “fish”.
2. If you do not learn a foreign language in your youth, then you will not be able to master it fluently later..
This statement is based on Critical period hypothesis, which suggests that it is impossible to learn a foreign language after puberty has ended. Unfortunately, there is some truth in this. As you age, learning a language becomes more difficult. But this cannot be said for sure. As far as I know, this idea does not have enough evidence. On the contrary, I have met many who managed to reach the level of a native speaker in adulthood. Therefore, I cannot accept this statement due to the lack of sufficient evidence and due to the existence of contrary facts. Achieving fluency in a language is not easy. Fluency cannot be achieved without significant effort.
1.You cannot learn two foreign languages at the same time. If you learn two languages at the same time, you will end up confused and fail..
I definitely don't agree with this. Who said you can't learn many languages? I do like this. I know people who do the same. Indeed, why can’t you, say, do math and physics at the same time? Can you? Why not start learning different languages? I think that this will be even more useful for you: you will be able to alternate languages every other day and thus will not get tired.
Perhaps even several! It's a matter of motivation and a strict understanding of why you need this and what you will get if you achieve what you want. If in front of you stands professional goal(required at work/study) or you are moving, then everything is much easier here. Another thing is that if you are going to study for fun, it will be somewhat more difficult, but no less realistic. All in your hands!
You should read Evgenia Kashaeva, who several years ago conducted an experiment on learning five languages in one year, while having a one-year-old child in her arms. Of course, she only had one “new” language, but believe me, mastering four languages (B2-C1) is much more difficult than learning one to an acceptable level (B1).
In addition, the famous polyglot Alexander Arguelles has a whole where he shows what his day consists of, how he distributes time between several languages.
I personally also like the VKontakte blog Language geek girl, where a girl learns eight languages at the same time, two of which are at level C1-C2. I love her because everything about her is extremely human. Sometimes she is lazy, sometimes she does not have the strength to do something, but she does not give up her occupation and even takes up new languages. Those. not a nice picture, but harsh reality. Yes, it’s difficult, yes, not easy, but incredibly interesting.
In general, something like this :)
I don’t think so, although this is all due to a person’s personal abilities. I speak 4 languages (Russian, English, Spanish and Catalan), and I taught each one separately from the other. I tried to learn French along with English, Spanish with Catalan and German with English, but it was completely ineffective. It’s one thing when the languages are completely different - that’s enough, but not much information is sorted into shelves in the head, but if the languages are at least somehow similar, then everything gets confused and turns into a mess. Moreover, it is impossible to store a learned language in perfect condition in your head without constant practice. During the 4 months of my persistent study of Spanish, I forgot English, began to make serious mistakes and build sentences in the manner of Spanish and invent new English-Spanish words. As a result, I started improving my English regularly, and so far it’s holding up. What can I say, after six months of living in Spain, I even forgot my native Russian, but I began to pick up literature. In general, I advise you to study languages separately, but to save time, you need to do it effectively, that is, with constant practice and then regularly reinforce your knowledge after studying. The 20:80 method, where 20% is given to theory and 80% to practice, in my opinion, is very effective. By the way, the more languages you know, the easier it will be. For example, now I’m learning French after Spanish and Catalan, and it’s very similar to both of them, especially Catalan, so now it’s generally easier than ever. One grammar, one spelling. And there are, of course, linguistic students who learn 3-4 languages at the same time, and this is quite possible, they just already have a certain base and abilities. So it all depends on the person, but I don’t recommend making a mess in your head
I am currently learning three languages: English (currently at level B2), Italian (about B1), French A1. English didn’t get confused with them at all, little similar languages In my opinion. But Italian and French brought a lot of trouble at first. Italian was then at a low level, and words and grammar were very confused, so I had to put aside French for a while. But now, when Italian is already in good condition, I took up French again and now everything is in order. Therefore, it seems to me that if languages are from the same language group, it is better that the level of knowledge of one language is slightly higher than the other. And if the languages are dissimilar, then there shouldn’t be any problems at all.
1.4. Platform (Platform) – a computer program (software) owned by the Contractor, available on the Website on the Internet. For the User, the Platform is the main tool: for access to Units; payment for services; obtaining information about the volume of services received; exchange messages with the Teacher and Administrator and use other functions. For the Teacher, the Platform is the main tool: for conducting paid individual or group lessons in a foreign language of Users, for creating and making changes to the structure of individual Units; to receive reports; for video and audio calls; for messaging and other functions.
1.5. Lesson – an event in which the User studies a specific Unit. Usually it takes several Lessons to master one Unit. Lessons can be independent, i.e. using the Platform without a Teacher; individual, i.e. one User and one Teacher; and group.
1.6. Level is a symbol of the degree of proficiency in language skills, which is assigned to the User by the Administrator based on the results of an oral conversation and the latter passing a written test - Placement Test. Usually starts with Beginner and ends with Expert.
1.7. User – any individual who has accessed the Platform via the Internet to conduct remote, paid, individual or group lessons in a foreign language.
1.8. Administrator is a person who organizes communication between the User and the Teacher.
1.9. Teacher – a person conducting a Lesson together with the User.
1.10. Performer – entity(IP Krivoruchko Svetlana Pavlovna, address: 124683, Moscow, Zelenograd, 1519-243), offering anyone to an individual(User), use the Platform for independent, distance, paid, individual or group learning of a foreign language.
1.11. Autopayment function – providing the Contractor with the opportunity to automatically receive Money With Payment card User for the services of the Contractor.
1.12. Parties – joint name of the User, Contractor in the text of this Agreement
2. Procedure for concluding an agreement
2.1. The text of this Agreement is a public offer. The text of this Agreement is published on the Contractor's Website at .
2.2. Acceptance (acceptance of an offer to conclude an agreement) is the User’s payment for the Contractor’s services by prepayment in the manner determined by this Offer. The User's acceptance of this Offer means that he fully agrees with all the provisions of this Offer.
2.3. From the moment of acceptance by the User, this Agreement is considered concluded. As this Agreement progresses, the User receives information letters to the email address specified by the User when registering on the Site.
2.4. This Agreement comes into force from the moment of its conclusion and is valid until the Parties fulfill their obligations under it, unless otherwise provided by this Agreement.
3. Subject of the Agreement/Offer
3.1. The subject of this Agreement is the provision by the Contractor of services for distance, paid, individual or group training of the User in a foreign language via the Internet using the Platform or other software products, the use of which is permitted under the terms of this Agreement
3.2. The Contractor grants the User the right to functional use of the Platform and the Site within the functionality of the Platform and the Site, which allow organizing remote, paid, individual or group lessons in a foreign language.
4. Procedure for this Offer
4.1. The Contractor begins to fulfill his obligations under this Offer only after the User has fulfilled his obligations to pay for services in accordance with the provisions of this Offer.
4.2. The Contractor independently provides services to the User, but may involve third parties, both individuals and legal entities, to provide services under this Offer.
4.3. Before the provision of services by the Contractor, the User must make a full prepayment for the selected number of Lessons or pay for at least 5 (five) unpaid Lessons following the schedule.
4.4. The provision of services is carried out via the Internet, using the Platform, and third-party software can also be used if it meets the necessary technical requirements.
4.5. The lesson is considered to be conducted properly (Successfully Conducted Lesson) if no complaints are received from the User within 24 (twenty-four) hours from the date of the Lesson through the Platform.
4.6. This Agreement is a framework agreement, that is, it defines General terms obligations of the Parties, which can be specified and clarified by the Parties by concluding separate agreements or otherwise on the basis of or in pursuance of this Agreement.
4.7. The performer is not educational organization, does not provide a curriculum, premises for examinations or similar testing in any other form for obtaining certificates and other documents established by law on completion of training courses or on obtaining any qualifications.
5.1. The Contractor grants the User the right to functional use of the Platform and Site within the functionality of the Platform and Site - free of charge.
5.2. The Contractor accepts payments (made by bank transfer) from the User to pay for services.
5.3. Cost of services for one Lesson duration:
Lessons can also be purchased as a package consisting of several lessons. As a rule, in this case, a discount is provided and special rules for transferring/cancelling Lessons and refunds apply.
The Lesson category NON-NATIVE or NATIVE is determined by the qualifications of the Teacher. A Teacher who belongs to the NATIVE category is more qualified, therefore the cost of a Lesson taught by such a Teacher is more expensive.
5.4. The parties agreed that the Contractor has the right to unilaterally change the cost of Lessons by posting a new cost on the Site and making changes to this Offer, while the cost of Lessons already paid by the User is not subject to change.
5.5. If the User has one paid Lesson left, the User is obliged to pay for the next Lessons until the end of the last paid Lesson. If the User fails to fulfill this obligation, the Contractor has the right to cancel the User’s Lesson schedule and schedule Lessons with other persons for the time previously reserved for the User.
5.6. The Contractor may post on the Site special offers, promotions, conditions for concluding independent agreements with the Contractor's partners for the provision of services for distance, paid, individual or group foreign language training via the Internet using the Platform.
5.7. The moment of payment is considered to be the receipt of funds into the Contractor’s account, which is confirmed by a corresponding notification to the User’s email address. The User can check and control their payments and account balance on the Platform. The User is independently responsible for the correctness of the payments he makes, and also independently pays for all services of communication organizations necessary for interaction with the Teacher/Teachers.
5.8. The User must keep a copy of the document confirming payments made under the terms of this Agreement.
5.9. The user has the right to pay for services by using the Autopayment function.
5.10. With the consent of the User, given in the Personal Account by placing a symbol next to the line “Autopayment” (activating the Autopayment function), payment under this Agreement is made automatically in accordance with the User’s prior acceptance for the entire period of validity of this Agreement or until the User revokes this acceptance.
5.11. When activating the Autopayment function, funds will be debited from the User's Payment Card, with which the User previously made payments under this Agreement. To change the User's Payment Card, it is necessary to make a payment using another Payment Card.
5.12. In the case of using the Autopayment function, the User instructs the Contractor to write off, without additional instructions (acceptance) from the User, based on the Contractor's payment requests, funds from the User's Payment Card in the amount of any unfulfilled obligation of the User under this Offer.
5.13. The amount of the direct payment is equal to the payment previously made by the User.
5.14. Payment from the User's Payment Card, when using the Autopayment function, is made 48 hours before the start of the unpaid Lesson.
5.15. On the date of fulfillment of the monetary obligation provided for by this Offer, the User undertakes to ensure that there is a balance of funds in the current account in an amount not less than the amount of such monetary obligation.
5.16. The User may at any time refuse to use the AutoPayment function by removing the symbol opposite the “Autopayment” line in the Platform (disabling the AutoPayment function).
5.17. The Contractor has the right to terminate the Autopayment function at any time unilaterally out of court with prior notification to the Payer through the Platform.
6. Transfer of Lessons
6.1. The User can transfer Lessons no later than 24 (twenty-four) hours before the start of the Lesson. Failure to comply with the specified deadline is equivalent to the User’s failure to attend the Lesson. The number of possible transfers of Lessons depends on the intensity of the User’s Lesson schedule, set by the Administrator.
6.2. How general rule The user has the right to:
6.2.1. transfer of 1 (one) Lesson per month with a lesson schedule of 1 (one) Lesson per week;
6.2.2. transfer of 2 (two) Lessons per month with a schedule of 2 (two) Lessons or 3 (three) Lessons per week;
6.2.3. transfer of 3 (three) Lessons per month with a schedule of 4 (four) Lessons or more Lessons per week.
6.3. The Teacher has the right to postpone Lessons (in case of illness and for other valid reasons) by notifying the User no later than 24 (twenty-four) hours before the start of the Lesson. If the User believes that the Teacher reschedules Lessons too often, which impedes the effectiveness of the Teacher’s provision of services to the User, then the User has the right to contact the Administrator with a reasoned request to change the Teacher in writing.
7. Absence from class
7.1. If, at the set time, the User does not log into the Platform to contact his Teacher and start the Lesson, the Teacher, during the entire duration of the scheduled Lesson, attempts to contact the User through the messaging system available on the Platform, and also immediately notifies the Administrator about the situation that has arisen. The Administrator also makes attempts to contact the User through the messaging system available on the Platform, as well as by mobile phone, if the User indicated it when registering on the Site. In this case, the start time of the Lesson is considered to be the time set on the Platform. If, as a result of the above procedures, it was not possible to contact the User, then the Lesson is considered completed and is paid in the amount of 100% (one hundred percent).
7.2. If at the established start time of the Lessons plus 5 (five) minutes the User cannot enter the Platform and start the Lesson, he must immediately contact the Administrator, using without exception all available means of communication, namely:
7.2.1. telephone, skype and email indicated in the “Contacts” section of the Site
7.2.2. messaging system available on the Platform.
7.3. Lessons that did not take place due to the fault of the Teacher are transferred in full to another time chosen by the User.
7.4. Neither the Contractor nor the Teacher is responsible for the failure to provide the service due to the User’s lack of necessary software, technical problems with connection and quality of Internet connection or other similar problems.
8. Suspension of Lessons. Refusal to continue Lessons
8.1. The User may suspend the provision of Services while maintaining the Lesson schedule (Suspension or Break) subject to the following conditions:
8.1.1. the duration of the break in Lessons does not exceed 14 (fourteen) calendar days inclusive;
8.1.2. suspension of Lessons is possible if at least 90 (ninety) calendar days have passed since the end of the previous suspension;
8.1.3. at the start of the break in the Lessons (the day of the last Lesson before the break), the User must have fully paid for at least 5 (five) Lessons.
8.2. In order to exercise his right in accordance with clause 8.1, the User must notify the Administrator and Teacher of his intentions no later than 5 (five) working days before the expected Suspension/Break in Lessons.
8.3. If the User violates the above conditions for Suspension of Lessons, the Teacher reserves the right to maintain the User's Lesson schedule after individual discussion.
8.4. If it is necessary to suspend the Lessons again, but 90 (ninety) calendar days have not yet passed since the end of the previous suspension of the Lessons (clause 8.1.2 of this Offer), the User may suspend the Lessons by notifying the Teacher and Administrator 24 (twenty-four) hours before the beginning of the next Lesson, while the Lesson schedule is not saved for the User.
8.5. The Teacher and/or the User has the right to suspend the provision of services on their own initiative during the New Year, Christmas and May holidays, having previously notified the other party: the User or the Teacher no later than 5 (five) working days in advance.
8.6. The User's Teacher may be replaced if there are good reasons for this (temporary disability of the Teacher, other circumstances), having previously notified the User about this through the messaging system Personal Account or by email. If the User does not agree to study with another Teacher, the User has the right to suspend the provision of services.
9. Procedure for sending messages
9.1. The main method of communication between the User, Teacher and Administrator is the message sending system in the Platform.
9.2. The user can also send requests using the contact information indicated in the lower section of the Site.
9.3. All requests from Users are processed no later than two business days from the date of receipt of the request in accordance with this Agreement.
9.4. In order to report an increase in the number of Lessons, a change in the duration of Lessons, a change of Teacher, a suspension of Lessons or any other change, the User must contact the Administrator in accordance with this Section.
10. Personal data
10.1. By registering on the Site or signing up for a trial Lesson, the User agrees to the transfer of personal data in accordance with the privacy policy located at: https://152фз.рф/get_prv/f082b47d0b455d5bef99e30cdd88aad7
11. Refund/cancellation of paid Lessons
11.1. The User has the right to stop conducting Lessons at any time by notifying the Teacher and Administrator by email indicated on the Site no later than 24 (twenty-four) business hours before the start of the next scheduled Lesson and in the absence of debt or any other types of financial obligations of the User before the Teacher and/or Performer.
11.2. After receiving a message in accordance with clause 11.1 of this Agreement, the Administrator must confirm to the User the termination of the Lessons by email indicated on the Site no later than 1 (one) hour before the start of the next scheduled Lesson. The Administrator also reports the exact amount for paid and unused Lessons, which must be returned to the User. The refund must be made no later than 15 (fifteen) banking days after the User makes a decision to terminate the Program under the terms of this Agreement.
11.3. If from the moment the User sends a message about termination of the Program until the next scheduled Lesson there are less than 24 (twenty-four) hours left, then this next Lesson is considered paid for and must be completed for the Teacher and the User.
11.4. If the Administrator does not fulfill its obligations in accordance with clause 11.2 of this Agreement, then the User must duplicate his appeal using the contact information specified in the “Contacts” section of the Site, while the User is not obliged to continue conducting the Lessons.
11.5. The amount of the User's refund for unused Lessons in accordance with this paragraph is calculated without taking into account the discount received by the User. Thus, unused Lessons, which were subject to a discount of 100% of their actual cost specified in the “Payment” paragraph, received by the User, are not refundable. Also, to carry out a refund operation, the Contractor has the right to withhold from the User a commission in the amount of 10% (ten percent) of the total cost of all paid Lessons subject to refund, but not less than 500 rubles for one refund operation to compensate for the expenses actually incurred by the Contractor.
11.7. Refund/cancellation of paid Lessons cannot be made by the Contractor for Lessons that are considered to have been conducted properly in accordance with clauses 4.5.
11.8. According to clause 5.3 of this agreement, Lessons included in the package (i.e. purchased at a discount) cannot be canceled or postponed more than 30 calendar days ahead from the date and time of the start of the first Lesson included in the paid package, while the amount Refunds for unused Lessons are calculated without taking into account the discount provided by the corresponding package.
12. Notification Obligations
12.1. The Contractor undertakes to process all incoming orders, as well as applications and requests for orders within 24 (twenty-four) hours from the receipt of such an order. As confirmation of acceptance of such an order for execution, the Contractor must send an email to the person wishing to place an order at the email address that was specified by such person when registering on the Site.
12.2. The Contractor undertakes, within 24 (twenty-four) hours from the date of receipt of such an order, to notify the person wishing to place an order of the impossibility of fulfilling such an order with a reasoned explanation of the reasons. Such notice must be sent by any available means.
13. Other conditions
13.1. This Agreement is governed by and shall be construed and enforced in accordance with the laws and other regulations jurisdiction in which the Contractor is located. Each Party is obliged to fulfill its obligations arising from this Agreement in good faith and with due care. Any disputes arising from this Agreement are resolved through negotiations in a claims procedure. If an agreement is not reached through negotiations within a month, the dispute shall be resolved in a court of jurisdiction in which the Contractor is located.
13.3. This Agreement comes into force from the date of acceptance of the Offer by the User and is valid until the obligations are fully fulfilled by both Parties. The Agreement may be terminated unilaterally by either Party. Termination of this Agreement unilaterally by the User is carried out according to the rules established by this Agreement.
13.4. For failure to fulfill or improper fulfillment of obligations under this Agreement, the Parties are liable in accordance with the terms of this Agreement and the current legislation of the jurisdiction in which the Contractor is located.
13.5. The Parties are not responsible for full or partial failure to fulfill their obligations under this Agreement if such failure was the result of force majeure circumstances (force majeure), namely: floods, other natural disasters, military actions, decrees and decisions of government authorities or other events.
